IN-DEPTH SUMMARY OF OUR SMIPLIFIED PROCESS.
OUR PROCESS
CONSULTATION
1.
DISCOVERY CALL
WE LEARN YOUR BUSINESS NEEDS AND CALL GOALS.
2.
CALL-FLOW PLANNING
WE MAP HOW CALLS SHOULD BE HANDLED AND ROUTED.
3.
REQUIREMENTS CHECKLIST
WE COLLECT YOUR SERVICES, HOURS, POLICIES, AND LINKS.
CREATION
4.
VOICE & PERSONALITY SETUP
XWE CREATE YOUR AI’S GREETING, TONE, AND STYLE.
5.
CUSTOM KNOWLEDGE BASE
WE BUILD THE FAQ, POLICIES, AND SERVICE DETAILS.
6.
XCALL-FLOW ENGINEERING
WE SET UP BOOKING, CANCELLATIONS, TRANSFERS & LEADS.
INTEGRATION
7.
CALENDAR CONNECTION
WE SYNC YOUR GOOGLE/OUTLOOK CALENDAR SETTINGS.
8.
CRM & TOOLS SETUP
WE CONNECT YOUR CRM OR SHEETS FOR AUTO DATA SYNC.
9.
TESTING & SIMULATION
WE RUN TEST CALLS TO CONFIRM ACCURACY AND FLOW.
OPTIMIZATION
10.
LAUNCH & GO-LIVE
YOUR AI BEGINS ANSWERING REAL CALLS 24/7.
11.
PERFORMANCE MONITORING
WE TRACK BOOKING RATES AND CALLER BEHAVIOR.
12.
CONTINUOUS IMPROVEMENT
WE OPTIMIZE RESPONSES AS YOUR BUSINESS EVOLVES.
SIMPLICITY FROM START TO FINISH
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